Ron Smart, Colorado

Sing Like A Pro Support

Hello singers!

If you are having trouble downloading, installing or using your Sing Like A Pro vocal training program, please check the following list of frequently asked questions for a solution to your problem. The answer is likely on this page!
 

Q) I haven't been sent my username and password yet, where is it?

A) Firstly, make sure you're checking for it from the same email address you provided when you ordered it. If it's not in your inbox, check your junk mail and spam email folders! Sometimes what happens, is your email filters will pick up the email and store it in one of these folders before you get a chance to see it.

If you still can't find them, email us and customer service will send them out to you manually.

Q) I'm getting a security error message when I try to open the e-book!

A) Check the security settings on your computer. If you have an antivirus program or a firewall, you may have to relax the settings to allow for the new program.

Q) When I try to download the lessons, I get a message that the file is damaged, what do I do now?

A) Try deleting the lessons file from your computer, and then re-download it. This usually happens when there is an interruption in the download. If it still doesn't work after two attempts, email us and we'll send you the lessons manually.

Q) I have a Mac and I'm having trouble downloading the book!

A) Most customers with Mac's can still open the book, but usually they have software that converts PC files so the Mac can open them. If you don't have a program like this, email us and we can send it to you in PDF.

Q) I haven't been sent the link to download the ebook!

A) The link is in the same email that your username and password were in. Here it is again for quick reference: www.sing-like-a-pro.com/SingLikeAPro.exe

Our customer service email address is questions@sing-like-a-pro.com so email us if you have more troubles and we'll fix all of them for you!

Enjoy!

Elisha Rae

Sing Like A Pro